Help Docs Features

Overview

The following section explains how portal administrator can manage and organize various sections of the Help Docs.

Top Menus:

• This is the main navigation bar that typically appears at the top of the Help Docs page. It allows users to easily access the most important or commonly used sections of the documentation.

Side Menus:

• The side menu acts as a secondary navigation panel, often providing access to specific categories or subsections within the Help Docs.

Documents:

• This refers to the actual Help Documents that provide detailed information, guides, and instructions for the service or product.

Quick Links:

• Quick Links provide users with shortcut access to the most relevant or frequently accessed documents or resources within the Help Docs.

Latest Updates:

• This section displays the most recent changes to the Help Docs, including updated articles, new features, or recent troubleshooting guides.

Media Library:

• The Media Library contains all of the media assets that can be used within the Help Docs, such as images, screenshots, videos, or documents.

Settings:

• This is where admins can configure the overall look & feel, and functionality of the Help Docs system.

Top Menus :

Create Top Menus

• The Top Menus section is a key feature in the Help Docs, designed to provide easy and accessible navigation for users visiting the help center. This menu typically appears at the top of the page and allows users to quickly find important sections or resources related to the cloud service .

1. Navigate to Top Menu

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• From there, navigate to the Top Menus section where you can manage or add new menu options.

2. Click the Add Button :

• To add a new top menu item, click on the Add button. This will open up the menu creation form where you can input the details of the new menu item.

3. Add the Top Menu Name:

• Enter the name of the top menu item. This should be the title that will appear in the navigation bar.

• The name should be descriptive and clear so that users know what type of information they will find when they click the menu item.

4. Add the Menu Order :

• Type the order number in which the new menu will appear relative to the other existing top menu items.

5. Click the Add Button :

• Once you've filled in the name and selected the order, click the Add button to save the new menu item.

6. User Portal Display :

• The top menus will be showed, as illustrated in the image below.

Edit Top Menus

The Edit Top Menu feature allows portal administrators to modify existing menu items in the Help Docs section. This is useful when you need to update menu names, adjust their order, or correct any other information related to the top menu. Editing the top menus ensures that the help center navigation remains relevant, clear, and up to date for users.

1. Navigate to Top Menu

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• From there, navigate to the Top Menus sub-section, where all existing top menu items will be listed.

2. Select the Menu to Edit :

• Review the list of top menus and find the one that you want to update.

3. Edit Action :

• In the action column next to the selected menu, there will be an Edit icon

• Click the Edit icon to open the form where you can modify the details of the selected menu.

4. Update the Fields :

• You can update the name of the menu item. Also, you can change order of the menu.

5. Click the Update Button :

• • After making the necessary updates, click the Update button to save your changes.

• Once updated, the changes will reflect on the help center’s top menu bar, ensuring the new name, order, or other modifications are applied successfully.

Delete Top Menus

The Delete Top Menu option allows administrators to remove a top menu from the Help Docs section. This can be used when a specific menu item is no longer relevant, necessary, or has become outdated. Once deleted, the top menu will no longer appear in the Help Docs navigation, making the help center more streamlined and organized.

1. Navigate to Top Menu

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• From there, navigate to the Top Menus sub-section, where all existing top menu items will be listed.

2. Select the Menu to Delete :

• Review the list of top menus and find the one that you want to remove.

3. Delete Action :

• In the actions column next to the selected menu, there will be a Delete icon

• Click the Delete icon to initiate the deletion process.

4. Confirm Deletion :

• After clicking the Delete icon, a confirmation prompt will appear to ensure that you want to permanently delete the selected menu.

• Click the "Ok" button to confirm the deletion.

• Once confirmed, the top menu will be deleted, and it will no longer appear in the top navigation of the help center.

Side Menus :

The Side Menus in the Help Docs refer to the additional navigation options that appear on the side of the help center interface. These menus provide quick access to specific topics or sections under a top menu category, helping users quickly find detailed documentation or resources relevant to their needs.

1. Navigate to Help docs side menu :

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• Within this section, navigate to Side Menus, where you can manage all the side menus that appear on the help center pages.

2. Click Add Button :

• To add a new side menu, click the Add button at the top of the Side Menus page.

• This will open a form where you can input the required information for the new side menu.

3. Select the Language :

• You can select the language for the side menu from the available options.

4. Select the Top Menu Category :

• Choose the Top Menu under which this side menu will be placed. This ensures the side menu will appear under the relevant section of the help center.

5. Add the Side Menu Name :

• Enter the name of the side menu. This should be a descriptive title that helps users understand what kind of information is provided in this section.

6. Add Ordering :

• Specify the Menu Order number in which this side menu will appear. This is the position or sequence in which it will be listed under the selected top menu.

7. Click Add Button :

• • Once all the necessary fields have been filled, click the Add button to save the new side menu.

• The new side menu will now be visible in the help center under the selected top menu, providing easy access to more specific sections of the documentation.

8. User Portal Display :

• The side menus will be showed, as illustrated in the image below.

Edit side Menus :

The Edit Side Menu option allows administrators to modify the existing side menus in the help center. This can include changes such as updating the name, changing the menu order, or assigning the side menu to a different top menu category.

1. Navigate to Help docs side menu :

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• Within this section, navigate to Side Menus, where you can manage all the side menus that appear on the help center pages.

2. Select the Menu :

• From the list of side menus, find the specific side menu you want to edit.

• You can use search or filters to quickly find the side menu.

3. Edit Action :

• Under Action, click on the Edit icon for the side menu you want to modify.

4. Update the Fields :

• After clicking Edit, you will be taken to the side menu's edit page where you can update the various fields such as Language, Top menu category, Side menu name & Side menu order.

5. Click the Update Button :

• After making the necessary changes, click the Update button to save the modifications.

• The side menu will now be updated with the new values and will reflect the changes in the help center.

Delete side Menus :

The Delete Side Menu option allows administrators to permanently remove an existing side menu from the help center. This action should be used when a side menu is no longer needed, or the content it links to is outdated or irrelevant.

1. Navigate to Help docs side menu :

• Login into the admin portal.

• In the admin panel, go to the Help Docs section.

• Within this section, navigate to Side Menus, where you can manage all the side menus that appear on the help center pages.

2. Select the Menu :

• From the list of side menus, find the specific side menu you want to delete.

• You can use search or filters to quickly find the side menu.

3. Delete Action :

• Under Action, find the Delete icon corresponding to the side menu you wish to remove.

4. Confirmation :

• After clicking the Delete icon, a confirmation prompt will appear asking if you're sure you want to delete the side menu.

• Confirm the action by clicking the Ok button.

• The side menu will now be permanently deleted and will no longer appear in the help center.

Documents

The Documents feature within the Help Docs section allows admins to add, organize, and manage subcategories of help center content. This is essential for providing users with detailed guides, instructions, and other resources. The documents can be categorized under top menus, side menus, and optionally highlighted in a "Most Viewed" section.

Steps to Add a Document

1. Navigate to documents menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Help Docs, click on Documents to view the list of existing documents or add new ones.

2. Click the Add Button :

• On the documents page, click the Add button to create a new document.

3. Add the Document Name :

• Provide a clear and descriptive Document name for the new content you're adding.

• This name will serve as the title for users when they view the help center documentation.

4. Select the Language :

• Choose the appropriate Language for the document. This helps in serving multilingual users and organizes content by language preference.

5. Select the Top Menu Category :

• Choose the Top Menu category under which this document will be listed.

• This links the document to the main categories of the help center.

6. Select the Side Menu Category :

• Further organize the document by selecting the Side Menu category that it belongs to. This adds the document to the appropriate subcategory within the help center.

7. Select the Menu Order :

• Define the Menu Order of the document. This determines the position in which the document appears within the help center.

8. Optional: Enable Most Viewed :

• If you want the document to be listed in the Most Viewed section, enable this option.

• When enabled, the document will be highlighted based on its view count, making it easier for users to access popular documents.

9. Add the Document Content :

• Input the content of the document. You can add text, images, links, and other resources that help explain or describe the topic of the document.

• The content editor allows you to format the document as necessary to ensure clarity and readability.

10. Media Library Option :

• You can also add images or files to your document by clicking on the Media Library option.

• From there, you can select or upload images that will be included in the document, such as screenshots, icons, or other visual aids.

11. Save and Publish Options :

After creating the document content, you will have different options to save and publish it:

• Save & Publish: This option saves the document and immediately publishes it, making it visible to users through the public help center link.

• Save & Close: This option saves the document but does not publish it yet. You can come back later to make changes or publish it when ready.

• Save & Draft: This option saves the document in draft form. It’s saved but not published and will not be visible to users. Drafting is useful when content is incomplete or under review.

• Cancel: This option cancels the creation process, and no changes will be saved.

12. User Portal Display :

• The documents content screen will be showed, as illustrated in the image below.

• You can see how the most viewed option will appear in the user portal on the screen below.

View the Document :

The View Document Content feature allows admins to preview the help center documents they have created. This functionality is useful for reviewing the document layout, structure, and content before or after publishing it.

1. Navigate to documents menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Help Docs, click on Documents to view the list of existing documents or add new ones.

2. Select the Document:

• Locate the document from the list that you want to review.

• You may have options to filter or search for a specific document by its name, category, or menu order.

3. View document content :

• Click the document content icon from the action menu to view the contents of that document.

• You can view the document in the popup window after clicking on the document content icon.

Edit the Document :

The Edit Document Content functionality allows admins to modify or update the content of a help center document. This ensures that the information remains up-to-date, relevant, and accurate over time. Admins can make changes to the text, images, links, and other media within the document.

1. Navigate to documents menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Help Docs, click on Documents to view the list of existing documents or add new ones.

2. Select the Document:

• Locate the document from the list that you want to review.

• You may have options to filter or search for a specific document by its name, category, or menu order.

3. Enter Edit Mode :

• Once the document opens, look for an Edit button or option.

• Click on it to enter the document's edit mode, where you can modify the content.

4. Update the Content :

• Text: Modify or add new text to the document as needed. You can correct errors, add new instructions, or clarify existing points.

• Images/Media: Upload new images or replace existing ones using the Media Library.

• Links: Update any hyperlinks within the document if they have changed or add new links to relevant resources.

• Formatting: Make sure the text is formatted correctly (headings, bullet points, etc.) for readability and organization.

5. Save the Updated Content :

• After making the necessary updates, save the content.

Delete the document :

The Delete Document Content option allows the admin to permanently remove a help document from the help center. This action is typically performed when the document is no longer relevant or needs to be completely discarded from the system. Once deleted, the document and its contents will no longer be accessible to users, so it's important to use this feature carefully.

1. Navigate to documents menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Help Docs, click on Documents to view the list of existing documents or add new ones.

2. Select the document :

• Find the document you want to remove by name, category, or other filters.

3. Click on the Delete Option :

• In the document view or action menu, there will be a Delete option.

• Click the Delete button to initiate the deletion process.

4. Confirmation Prompt :

• A confirmation prompt will appear asking if you are sure you want to delete the document.

• This is a safeguard to prevent accidental deletion.

5. Confirm the Deletion :

• If you are sure you want to delete the document, click the Ok button in the confirmation prompt.

• The document will be permanently deleted from the help center.

Quick Links :

Quick Links in the help center are typically shortcut links that provide users with easy access to frequently used or important sections, external resources, or tools. These links are usually displayed in a prominent area of the help center, allowing users to quickly navigate to specific resources without needing to browse through multiple menus.

1. Navigate to quick links menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Quick Links, click the Add button to start creating a new quick link.

2. Select the Language :

• Choose the language for the quick link (this option helps if your help center supports multiple languages).

3. Add the Quick Link Title :

• Enter a descriptive and concise title for the quick link.

• This is the text that will be displayed to users and should clearly indicate the purpose of the link.

4. Add the Description :

• Provide a short description of what the quick link leads to. This helps users understand the purpose of the link before they click on it.

• The description should be concise but informative, giving users a clear idea of what they will find when they follow the link.

5. Upload the Logo Image :

• You can upload a logo or icon to visually represent the quick link.
• Follow the restricted size requirements for the image to ensure it displays properly in the help center.

6. Click Add Button :

• Once all the fields are filled out, click the Add button to create the new quick link.

• The quick link will be added to the help center and made accessible to users under the designated section.

7. User Portal Display :

• The quick links screen will be showed, as illustrated in the image below.

Edit Quick Link :

The Edit Quick Link option allows you to update or modify any previously created quick links in the help center. This feature is helpful when changes need to be made, such as updating the title, description, URL, or logo associated with a quick link.

1. Navigate to quick links menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Quick Links, you will see a list of all the quick links that have been created.

2. Edit Quick Link :

• Browse through the list of existing quick links and find the one you want to update.

• In the Action menu, select the Edit option. This will open the editing interface for that specific quick link, where you can make the necessary updates.

3. Update Quick Link Fields :

You can now modify the following fields as needed:

• Language: You can change the language if necessary, especially for multi-language support.

• Quick Link Title: Update the name of the quick link to reflect any changes in the title or purpose.

• Quick Link URL: If the destination of the link has changed (for example, a document has been moved or a resource has a new URL), update the link here.

• Description: Modify the description to clarify or provide more accurate information about the quick link.

• Logo/Image: If the image representing the quick link needs to be updated or replaced, you can upload a new one here.

4. Click the Update Button :

• After making the necessary updates to the quick link fields, click the Update button to save the changes.

• The quick link will be updated, and users will now see the modified version in the help center.

Delete Quick Link :

The Delete Quick Link option allows the admin to permanently remove any quick link from the help center. This action is useful when a quick link is no longer relevant or needed, or if the resource it points to has been retired.

1. Navigate to quick links menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Under Quick Links, you will see a list of all the quick links that have been created.

2. Select the Quick Link to Delete :

• Scroll through the list and locate the specific quick link that you wish to remove.

3. Delete Option :

• From the Action dropdown menu, select Delete. This will trigger a confirmation prompt.

4. Confirm Deletion :

• A confirmation dialog box will appear, asking you to confirm the deletion.

• Review the confirmation message to ensure that you are deleting the correct quick link, as this action may not be reversible.

• Click OK to confirm and proceed with deleting the quick link.

5. Quick Link Removed :

• Once confirmed, the selected quick link will be permanently removed from the help center, and it will no longer be accessible to users.

• The quick link will be deleted from both the admin panel and the user-facing help center.

Latest Updates :

The Latest Updates option in the help center allows administrators to post important updates, news, or announcements that need to be highlighted for users. This feature ensures that customers stay informed about the latest changes, new features, bug fixes, or any significant information related to the service or platform.

1. Navigate to Latest updates menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Latest Updates from the menu to access the updates screen.

2. Click the Add Button :

• At the top of the Latest Updates screen, click the Add button to create a new update.

3. Select the Language :

• Choose the language in which the latest update will be written. This is useful for providing updates in multiple languages based on the user’s preferences or location.

4. Add the Latest Update Title :

• Enter a concise and descriptive title for the update. This should summarize the key information of the announcement, making it clear to users what the update is about.

5. Add the Description :

• Provide a detailed explanation of the update in the description field. Here, you can elaborate on the information that users need to know, such as the reason for the update, what’s changed, and how it affects the users.

6. Save Changes :

• Once all the required fields (language, title, and description) have been filled out, click the Add button to publish the update.

6. User Portal Display :

• The latest update will be showed, as illustrated in the image below.

Edit Latest Updates :

The Edit Latest Updates option allows administrators to modify previously published announcements or updates in the help center. This is useful when additional information needs to be added to an existing update, corrections need to be made, or when content needs to be refreshed with more accurate details.

1. Navigate to Latest updates menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Latest Updates from the menu to access the updates screen.

2. Select the Update to Edit :

• Browse through the list of updates, find the one you want to modify, and select it.

• To edit, click the Edit button associated with the update.

3. Update the Fields :

• After selecting the Edit option, you will be taken to an interface where you can update the fields.

4. Click Update Button :

• Once all the necessary changes have been made, click the Update button to save the changes.

• The latest update will now reflect the new content, and users will see the revised version.

Delete Latest Updates :

The Delete Latest Updates feature allows administrators to remove previously published or drafted announcements and updates from the help center. This might be necessary when the information is no longer relevant, has been replaced with a new update, or contains errors that are beyond correction. Deleting ensures that outdated or incorrect information is no longer visible to users.

1. Navigate to Latest updates menu :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Latest Updates from the menu to access the updates screen.

2. Select the Update to Delete :

• Browse through the list of updates and identify the one you wish to delete.

• Select the Delete option from the action menu.

3. Confirm the Deletion :

• A confirmation dialog box will appear, asking if you are sure you want to delete the update.
• To proceed, click Ok . If you change your mind or clicked the delete option by mistake, you can cancel the action at this point by clicking Cancel.

4. Update Removed Successfully :

• Once confirmed, the selected latest update will be deleted from the system.

• The update will no longer be visible to users, and it will be removed from the list of latest updates in the admin panel.

Media Library

The Media Library is a centralized repository where all the images, graphics, and media assets used within the help center are stored and managed. It serves as a storage system where administrators can upload, organize, and select media files that can be inserted into documents, FAQs, or updates in the help center.

The media library simplifies the process of managing visual content for the help center, allowing quick access to frequently used images and maintaining consistency across documents.

Add New Folder :

The Add New Folder option in the Media Library allows administrators to organize their images and media files into structured categories, making it easier to manage and locate specific files when needed. By creating folders, admins can categorize media based on different criteria, such as document type, project, etc..,

1. Navigate to the Media Library :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Media Library from the menu to access the media library screen.

2. Folder Creation :

• Click on Add New Folder to initiate the folder creation process.

3. Enter the Folder Name :

• In the provided input field, type the desired name for the new folder. This name should be descriptive enough to reflect the contents that will be stored within it, aiding in quick identification later.

4. Click the Add Button :

• After entering the folder name, click the Add button to finalize the creation of the folder. This action will save the new folder in the Media Library, allowing you to start organizing media files into it.

Editing a Folder :

The Edit Folder feature in the Media Library allows administrators to modify the name of an existing folder. This functionality is essential for maintaining accurate and relevant folder names that reflect the contents within. By keeping folder names up-to-date, it ensures that the media library remains organized and easy to navigate.

1. Navigate to the Media Library :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Media Library from the menu to access the media library screen.

2. Select the Folder :

• Once you are in the Folders section, browse through the list of existing folders to locate the one you wish to edit.

3. Click on the Edit Option :

• After selecting the folder, look for an Edit button.

• Click this option to enter the editing mode for the selected folder.

4. Update the Folder Name :

• In the editing interface, you will see an input field containing the current name of the folder. Update this field by entering the new name you wish to give the folder. Make sure the new name accurately represents the folder's contents.

5. Click the Update Button :

• After making the necessary changes to the folder name, click the Update button to save the changes. This action will apply the new name to the selected folder in the Media Library.

Deleting a Folder :

The Delete Folder feature in the Media Library allows administrators to remove an existing folder from the library. This functionality is essential for maintaining an organized structure by eliminating unnecessary or obsolete folders that may clutter the media library.

1. Navigate to the Media Library :

• Login into the admin portal.

• Go to the Help Docs section.

• Select Media Library from the menu to access the media library screen.

2. Select the Folder to Delete :

• Browse through the list of existing folders displayed in the Folders section. Identify and select the folder you wish to delete.

3. Click on the Delete Option :

• Once you have selected the folder, look for a Delete button. Click this option to initiate the deletion process.

4. Confirm Deletion :

• After clicking the Delete button, a confirmation dialog will typically appear. This dialog is meant to prevent accidental deletions by asking you to confirm that you really want to delete the selected folder.

• Review the confirmation message carefully to ensure you are deleting the correct folder.

5. Deleted successfully :

• If you are certain that you want to proceed with the deletion, click the Ok button in the confirmation dialog.

• This action will permanently delete the selected folder from the Media Library.

Settings

The Settings section in the Help Center is a critical feature that allows administrators to configure and manage various aspects of the Help Center. This includes managing the overall behavior, display, and structure of the Help Center, ensuring that it operates smoothly for both users and administrators.

Logo & Favicon Settings :

The Logo & Favicon Settings option in the Help Docs section allows administrators to customize the appearance of the Help Center by uploading a logo and favicon. These visual elements play a significant role in maintaining brand consistency and enhancing user experience by aligning the Help Center with the organization's branding.

1. Navigate to the Logo & Favicon Settings :

• Login into the admin portal.

• Go to the Help Docs section.

• Then go to the Settings section of the Help Docs and click on the Logo & Favicon tab.

2. Upload the Logo Image :

• Ensure the logo image adheres to the size and file type restrictions specified in the system (e.g., .png, .jpg, etc.).

• The portal will allow you to upload the logo image with 180 pixels width.

3. Upload the Favicon Image :

• The favicon is a small icon that appears in the browser tab, next to the website title.

• Just like the logo, the favicon must meet specific size and file type restrictions.

• Favicons are usually small square images (e.g., 16x16 or 32x32 pixels) in .ico format.

4. Select the Theme Color :

• Admins can also choose a theme color for the Help Center. The theme color can be aligned with the organization's brand colors to maintain a cohesive look throughout the Help Docs.

• The theme color will often influence various elements of the Help Center, such as the background, buttons, or text highlights.

5. Click the Update Button :

• Once the logo, favicon, and theme color have been set, click the Update button to save the changes.

• The new logo and favicon will then be applied to the Help Docs interface, and the theme color will be reflected in the overall design.

Banner Text :

The **Banner Text ** settings in the Help Docs section allows administrators to upload a banner image and customize its associated text content. This banner serves as a prominent visual and informational element on the Help Center, which can be used to communicate key messages, announcements, promotions, or updates to users.

1. Navigate to Banner Text Settings :

• Login into the admin portal.

• Go to the Help Docs section.

• Then go to the Settings section of the Help Docs and click on the Banner Text tab.

2. Upload the Banner Image :

• The first step is to upload a banner image that will appear at the top or prominent area of the Help Center.

• Only files with the**.png, .jpg, or.jpeg** extensions will be accepted by the portal, and the size of the image must not exceed 10 MB.

• The width of the image should be 1920 pixels.

3. Select the Language :

• Choose the language for which the banner will be displayed.

• This allows the same Help Center to offer banners in multiple languages, ensuring the appropriate banner is displayed based on the user's language preference.

4. Add the Banner Title :

• The Banner Title serves as the main heading for the banner and should clearly communicate the purpose of the banner.

5. Add the Banner Label :

• The Banner Label is a secondary line of text that can provide additional context to the title.

6. Add the Banner Link :

• This is the URL or link associated with the banner.

• Users clicking on the banner will be redirected to the page specified by the banner link.

7. Add the Banner Description :

• The Description field allows for more detailed text to explain the purpose of the banner. This could provide further context or instructions related to the banner’s message.

8. Click the Update Button :

• After filling in all the required fields and uploading the banner image, click the Update button to apply the changes.

• Once updated, the banner will be displayed in the Help Center, and users will see the new image and accompanying text.

Support Link :

The Support Link Settings feature in the Help Docs section allows administrators to add and manage external or internal links to various support resources. These links provide users with easy access to additional help resources, such as customer support, documentation, troubleshooting guides, or other important references.

1. Navigate to Support Link Settings :

• Login into the admin portal.

• Go to the Help Docs section.

• Then go to the Settings section of the Help Docs and click on the Support Link tab.

2. Click Add Button :

• Once in the Support Link settings, click on the Add button to create a new support link entry.

3. Select the Language :

• Choose the language for the support link.

• This is important for ensuring users are directed to resources in their preferred language. You can set up different support links for different languages if needed.

4. Add the Support Link Name :

• The Support Link Name is the label that will appear in the Help Docs. It should clearly indicate the type of resource the user will access.

5. Add the Support Link :

• This is the actual URL or link to the support resource. The link could point to a customer service page, live chat service, external knowledge base, or even a document within the Help Docs itself.

• Ensure the link is valid and redirects users to the intended resource.

6. Click the Update Button :

• After entering all the details, click the Update button to save the changes.

Github :

The GitHub Settings option in the Help Docs allows administrators to add a link to their GitHub repository directly in the Help Center. This can be useful for users who want to explore the source code, access open-source projects, or contribute to the development of a product.

1. Navigate to Github Settings :

• Login into the admin portal.

• Go to the Help Docs section.

• Then go to the Settings section of the Help Docs and click on the Github tab.

2. Select the Language :

• Choose the appropriate language for the GitHub link. This is important if your Help Docs are multilingual and you want to provide language-specific links.

3. Add the GitHub Label :

• The GitHub Label is the text that will appear in the Help Docs for the link. This label should clearly identify the GitHub repository or the nature of the link.

4. Add the GitHub Link :

• Paste the URL of your GitHub repository or a specific GitHub page (e.g., issues page, code page, or project page).

• Make sure the link is accurate and accessible to users.

5. Click the Update Button :

• After entering the GitHub label and link, click the Update button to save the changes.

• The GitHub link will now be available in the Help Docs for users to access.

Footer :

1. Navigate to Footer Settings :

• Login into the admin portal.

• Go to the Help Docs section.

• Then go to the Settings section of the Help Docs and click on the Footer tab.

2. Select the Language :

• Choose the appropriate language for the footer content. This ensures that users will see the footer in their preferred language if the Help Docs support multiple languages.

3. Add the Footer Content :

• The Footer Content is the text or HTML that will appear at the bottom of the Help Docs pages

4. Click Update Button :

• Once you have added or updated the footer content, click the Update button to save the changes.

• The footer will now appear on every Help Docs page.